Recent Posts

What To Do After a Storm

9/18/2020 (Permalink)

Image of a flooded neighborhood. You can't always control whether your home is damaged by a storm.

Most homeowners know how to prevent basic flooding. You have likely installed a sump pump in the basement and keep all your gutters and downspouts free of debris. Sometimes you can take all the recommended precautions and still end up with damage if a heavy storm comes through Black Forest, CO, though. Here are some storm tips on how to deal with it.

3 Tips To Follow After A Storm

1. Call Mitigation Experts

When your home floods or the sewer backs up, storm damage mitigation specialists know how to handle these problems properly. They have the knowledge and experience to complete the cleanup process:

  • Assess the damage
  • Remove excess water
  • Tear out ruined materials
  • Clean and dry the affected area
  • Salvage damaged belongings
  • Rebuild the structure


Even if the damage seems minor, it's best to have it evaluated by professionals. They can tell you the extent of the damage and how much time and expense it will take to fix it.

2. Contact Insurance Provider

One of the most important storm tips to follow is keeping your insurance provider informed about any damage to your property. The sooner you make contact, the sooner you can start the claims process. The company will likely send an adjuster to your home to determine how much, if any, of the damage is covered by your policy. Prompt reporting may be able to save you some out-of-pocket costs.

3. Follow Safety Precautions

While you are waiting on the cleanup crew to arrive, you may be tempted to wade into standing water and start cleaning up yourself. This is not advisable, particularly if you do not have the appropriate PPE to keep yourself safe. The floodwater in your home is likely contaminated, so you need to have as little contact with it as possible. You may even consider vacating your home until it is completely restored.

You can't always control whether your home is damaged by a storm. By following these storm tips, however, you can deal with the damage as quickly as possible.

How To Create an Office Fire Escape Plan

9/15/2020 (Permalink)

Image of stairs in a building with proper signs to indicate where to go in case of an emergency Having a detailed escape plan can keep your employees safe.

Fire can strike virtually any time and in any place, including Colorado Springs, CO. Creating a detailed fire escape plan is a wise way to lower the chance of confusion and raise your employees’ overall safety.

2 Steps to Create An Office Fire Escape Plan

1. Assign Jobs and Tasks

One of the biggest obstacles to a quick, smooth and successful evacuation is chaos. When a fire breaks out at your commercial property, you and your staff may be tempted to panic. By including clearly defined jobs and responsibilities in your emergency escape plan, you can help minimize turmoil.
What roles you should establish depends on the size of your workforce and your office, as well as the nature of your business, but virtually every fire escape plan can benefit from roles such as route guides and individuals who are designated fire extinguishers.
All fire prevention plans should also include someone whose role is to notify the fire department and circulate important information throughout the office. Having a clear chain of command helps minimize confusion in the event of a fire. It’s important to have the contact information for a local fire damage restoration company on hand as well.

2. Map Out Several Escape Routes

It’s not enough to have one route out of your office. In a fire, flames, falling debris or other obstacles could block it entirely. Work to develop several evacuation routes for your employees, then post these maps at strategic locations all throughout your office. In addition to fire extinguisher and first-aid kit training, you should lead regular practice evacuation drills.

Whether you create your office’s fire escape plan yourself or delegate that task to a team of fire wardens on your staff, being prepared goes a long way toward preventing damage and injury in the event of a fire. A well-designed plan won’t stop all fires from ever happening, but it will significantly decrease your risk of disruption and devastation.

Does Your Carpet Have to Be Replaced After Water Damage?

9/7/2020 (Permalink)

Carpet flooded with water Carpet damaged due to a pipe break in a Peyton, CO home

If you've had a pipe break in your home in Peyton, CO, you're probably suffering from some water damage. This is something that no homeowner likes to deal with, but if you are one of the lucky ones, you might be able to salvage the floor. How do you know if it needs replacing though? Consider these two factors before you make any big decisions.

2 Factors To Know If Your Carpet Needs To Be Replaced After Water Damage

1. The Type of Water

Not all water is the same. Generally, these are the three types that you may find in your home:

  • Clean water
  • Gray water
  • Black water

Often times, water that comes from a pipe break is clean. In this case, you will probably be able to go on with the restoration process. If it is gray, a water damage expert may be able to help you save the flooring. This kind is not dangerous, but should be treated properly. Things become unsanitary if you are dealing with black water. You might be able to have someone come out and save the carpeting, but in most cases, you'll probably have to get new flooring.

2. The Amount of Time

The sooner you get the flood taken care of the better off you will be. Water that sits for longer than a 24 hour period is at a higher risk of causing mold growth. Once If spores are forming in your carpet, the situation becomes a little more complicated. You will not only have to deal with cleanup from the liquid, but you will also need a mold remediation specialist to come take a look. You are far more likely to have to replace the flooring if this happens.

An expert may be able to determine whether the carpeting can be saved or not. You can also call the company to help you with the cleanup if you aren't comfortable handling it yourself. Always take care of the problem as quickly as possible to avoid any further issues from arising.

How To File a No-Hassle Water Damage Claim

9/7/2020 (Permalink)

Image of a bursted black pipe Bursting pipe in Peyton, CO.

Bursting pipes and unexpected flooding can lead to extensive damage of your home. Home insurance can be very useful during a residential emergency because it can pay for repairs. Before you can receive money, however, you have to let your insurance company know about an incident by filing a water damage claim. Learn how to file a claim properly to simplify the process and save time.

Types of Water Damage Covered by Insurance

Home insurance plans typically cover specific types of floods and bursts, such as:

  • Natural disaster flood
  • Sudden or accidental pipe burst
  • Sewer backup

Keep in mind that damage from gradual leaks of your pipes or roof as well as slow seepage from cracks is usually not covered by home insurance plans.

Gradual Vs. Sudden Damage

It’s important to understand how home insurance companies in Peyton, CO classify gradual and sudden damage. Over time, a slow leak or drip can cause unsightly damage to your walls, floors or ceilings, which insurance companies consider gradual damage. Many individuals mistake this as the result of bursting pipes, or sudden damage, and file a claim only to have it denied.

If you notice the effects of gradual water damage, then contact a residential water restoration company. A professional can inspect your home to find the source of the problem and remedy it.

Exceptions to the Rule

Of course, an insurance policy isn’t always black and white. Many progressive companies offer plans that include gradual damage coverage, such as:

  • Mold related water damage
  • Damage on roof from a fallen tree
  • Broken pipe, washing machine or water heater

Depending on your policy, gradual damage coverage may be partial. For example, a plan can pay for new carpet, but not the cost to fix broken pipe.

Learning information about how to file a water damage claim can be beneficial if your home is the victim of bursting pipes, failed appliances or a flood. It can help you take the appropriate first step toward a monetary reimbursement.

3 Tips for Dealing with Smoke Damage in Your Business

8/28/2020 (Permalink)

Image of SERVPRO workers cleaning the ceiling of a building after suffering fire damage Fire damage in Peyton, CO

Getting your business up and running after a fire can be daunting. There will be many things on your mind and cleaning should be one of the tasks on your checklist. Smoke damage can have lingering effects on your establishment in Peyton, CO, if left unattended for too long. Here are some tips to get ahead. 

Tips To Deal With Smoke Damage

1. Assess the Soot Damage

Soot can be visually identified by simply looking around at your work area. It is a fine black powder that sticks to most surfaces affected by fire and smoke. Soot can also bind itself to carpet and upholstery and other permeable materials and that can make it quite challenging to recognize and remove. Soot is often accompanied by a smoky odor.

Identify Cleaning Needs

Soot and smoke damage can be quite difficult to remove. Some expertise is required as well as the use of specialized equipment to eradicate the issue completely. It is generally recommended to contact a company that specializes in the commercial fire cleanup process.

Taking a DIY approach can be effective as long as one is aware of the risks that improper cleanup can lead to. Be sure to open all windows and doors in the affected are to ventilate the space and encourage airflow. Remove burned items and debris immediately to cut down on odors. Avoid using cleaning solutions that mask odors as these may mask smells that can alert you to existing hazards.

Tailor Your Approach

Each fire is different and requires a different approach. Depending on the nature of the blaze, soot can be dry and dusty or wet and greasy. These variables, in addition to the different types of surfaces in your business and the wide range of available smoke cleaning solutions and techniques, make the cleanup process very nuanced.

You’ll be juggling a lot of tasks when resuming operations after a fire. Prioritizing smoke damage ensures that you can reopen in a safe and clean environment, bringing peace of mind to yourself, your employees and your customers.

Why Flood Water Is Considered Category 3

8/28/2020 (Permalink)

Image of a flooded neighborhood with letters stating "Category 3" Sewage and flooding are considered category 3

When cleaning up after flood damage, it is important to take the necessary safety precautions. Some types of flood water may seem harmless; however, water from flooding always carries a risk of contamination, even if it is rain water or ground water.

What Is Category 3 Water?

Floods are always considered category 3 water damage. Category 3 water is also sometimes known as black water, and it is considered highly unsanitary. It is likely to contain toxins, pathogens and other hazardous agents, making it the most dangerous form of water. A few examples of category 3 water include:

  • Sewage
  • Ocean water
  • Ground water
  • Water from rivers and streams
  • Rainwater

Such water may carry fecal matter, silt, pesticides, heavy metals or poisonous substances. While an overflowing toilet might constitute an obvious case of Category 3 water, surface ground water and other types of flooding are also considered Category 3 because they can contain fertilizer runoff, lawn chemicals, sewage and more. Never attempt to clean up flood water on your own. No matter how safe you think it is, it may contain harmful elements that you are unaware of.

The Cleanup Process

Experienced flood cleanup technicians in Colorado Springs, CO, have the proper training and tools to safely deal with black water. They will begin by removing any affected items or building materials, doing their best to dry and salvage what they can. Afterwards, specialists will carefully eliminate all flood water, even utilizing special tools to detect hidden water or moisture that may not be readily visible.

Whether your flooding is due to storm damage or broken pipes, always call professional help right away. Leaving standing water promotes mold growth and contributes to structural degradation. Not to mention, you will want to get rid of any toxic water inside your building as quickly as possible. 24 hours a day and 7 days a week, certified water damage restoration specialists are Here to Help.

Mold Prevention After Flooding

8/26/2020 (Permalink)

Image of mold growing on kitchen wall. Mold damage after flooding.

If a heavy storm floods your home in Colorado Springs, CO, you want to call water damage specialists right away. Delaying remediation can lead not only to further saturation and subsequent damage but also to secondary issues such as mold growth. To keep rampant fungus from invading your home, you must have water damage repaired as soon as possible.

3 Steps For Mold Prevention After Flooding

Water Removal

Getting rid of excess water after a flooding event entails more than just pumping the standing water out of your living room. There are many places unwanted moisture can hide:

  • In crawl spaces
  • Behind walls

Under carpets or tiles

Mitigation experts know exactly where to look to dry your home and prevent secondary damage. They understand each step they need to follow to head off secondary damage at the pass.
Fast Remediation
Mold growth can occur within as little as 24 hours after a flood. Mold feeds on moisture and bacteria, and that's exactly what constitutes the floodwater that invades your home. If you hesitate to call the professionals or try to deal with the problem on your own, you may end up costing yourself a lot of money in the long run.

Thorough Cleanup

Even if you do call for water damage repair as soon as the storm passes, widespread destruction throughout your area can present a challenge to timely remediation from local services. If mold removal has to be added to the list of services you need for your home to be restored, it's imperative that the cleanup job is thorough. Mitigation professionals know that they must do more than wipe down the surfaces where mold is showing. They may have to tear out and replace porous materials that the fungus infiltrates to keep it from coming back.

Getting rid of the water in your home after a flood in a timely manner solves more than one problem. It gets your home back to normal faster and prevents further complications such as mold growth.

4 Ways To Remove Cigarette Smoke Odors From Your Home

8/25/2020 (Permalink)

Image of a person holding a borken in half cigarette. The smell of cigarettes lingers.

The smell of cigarettes lingers. And lingers. And lingers. If you recently kicked the habit, purchased a smoker’s home, or require home deodorization because you’re preparing to sell your Colorado Springs, CO home, here are four of the best remedies available.

4 Remedies To Remove Cigarette Smoke Odors

1. Call the Pros

The best and most thorough way to remove decades’ worth of cigarette smoke from your home is to enlist the help of your local odor removal and deodorization company. Its technicians have the training and equipment necessary to eliminate a seemingly endless array of unpleasant smells. You can expect professionals to both identify the source — or sources — of an offensive odor and then permanently rid all traces of it from your residence.


2. Improve Your Air Quality With Plants

A wide variety of plants not only smell wonderful but also have the power to absorb some of the toxic chemicals in cigarette smoke, such as methylamine, ammonia, arsenic and acetone.
Just be careful if you have pets. Some of the best plants for home deodorization, such as peace lilies, are potentially lethal to animals if ingested.


3. Soak Up Odors With Vinegar, Coffee Grounds or Charcoal

All three of these materials will soak up smoke odors. If you choose coffee grounds, be sure to replace them with fresh grounds every other day; otherwise, mold may begin to grow. If you choose charcoal, know that activated charcoal is more efficient, but it also costs more than crushing a few briquettes from your backyard grill.


4. Use Vanilla

Unlike vinegar, coffee and charcoal, vanilla won’t absorb the smell of cigarettes. It is a powerful cover-up, though. Use vanilla extract to wipe down surfaces or soak cotton balls that you can then strategically place around your home.
Your house doesn’t have to smell like smoke if you don’t want it to. Choose a home deodorization strategy that will rid your home of cigarette smoke for good and let everybody who lives there breathe easier.

Professional Collaboration in the Disaster Cleanup Community

8/20/2020 (Permalink)

Image of a professional with a working helmet supervising a damaged building Professionals in the field of property damage and restoration understand that quick action supports the best possible outcome.

As an insurance adjuster or agent, you're responsible for balancing the need of keeping the cost of claims down with the goal of delivering the best quality of services you can to your clients. SERVPRO franchise professionals offer several services to help you achieve these goals. These professionals understand the importance of accuracy and efficiency in your work.

Electronic Access to Information

SERVPRO's Claims Information Center delivers a lot of the information you need directly to your computer. You can quickly pull up accurate statistics and other data:

  • Detailed estimates
  • Digital photos submitted by professionals and property owners
  • Scanned copies of paperwork and relevant documents
  • Job cost data
  • Comparisons in performance and industry standards

You can also pull up an itemized loss inventory. This comes as an Excel document with report details and pictures. Completing an insurance claim is easier with this information at your fingertips.

A Quick Response to Emergencies

Professionals in the field of property damage and restoration understand that quick action supports the best possible outcome. To that end, emergency responses are critical. As an insurance adjuster or agent, you may not be on-call 24/7, but cleanup and mitigation crews are prepared to respond to disasters any time of day or night, on weekends, and on holidays. Your clients will appreciate that quick response, and you'll have the peace of mind knowing that the risk of further damage is limited.

Excellent Training From Industry Experts

One of the best ways to be sure that your clients get the best possible service is working with highly qualified disaster cleanup and restoration professionals. This type of quality work comes through the right training, specifically through training approved by the Institute of Inspection Cleaning and Restoration Certification. The IICRC oversees and establishes standards for the inspection, cleaning, and restoration industries.

Your work as an insurance adjuster can be tricky. The right tools at your fingertips, industry partners who understand disaster response, and access to highly trained experts can help you work through the process.

Preparing for a Sink Repair

7/30/2020 (Permalink)

Image of a drop of water leaking from a faucet A leaking faucet is a common household problem.

There are several types of faucets, from compression to compartment, and each requires a different approach to fixing a leak, which is why it is advisable to contact a plumbing professional in Colorado Springs, CO, if you are not familiar with the process. However, each repair of a leaking faucet begins in roughly the same way.

4 Steps For Repairing a Sink

1. Shut off the Water Supply

Before you begin any dripping faucet repair, you will need to locate and shut off the water supply. The supply valves are almost always located directly under the sink. Make sure that you turn off both the hot and cold supplies, so you do not risk extensive water damage or potential injury.

2. Plug the Drain

With the water turned off and before you do anything else, make sure to plug all drainage holes for the leaking faucet. For kitchen sinks, this is usually only a single drain at the bottom of the sink. Bathroom sinks often have a lower and upper drain. The reason to block these holes is so you do not accidentally lose any screws or washers from the faucet assembly, which could lead to a whole mess of problems.

3. Dismantle the Basic Assembly

With the water off and the drains blocked, you can begin dismantling the assembly. For most standard kitchen faucets, this will mean removing the handle assemblies. For bathroom sinks, you may be dealing with a ball assembly, in which case look to repair kits for further advice. In fact, it is best to find a repair kit for your specific faucet, if possible, because it will illuminate the exact steps necessary for repair.

4. Contact a Professional

If at any time you feel overwhelmed by the process, or get worried about damaging your faucet, then contact a professional. No job is too small for plumbers; they will happily help and leave you with a fixed leak.

A leaking faucet is a common household problem. There are plenty of repair kits available if you want to try the DIY approach. However, a professional can get the job done quickly and with confidence.